A 30-minute call to understand what's going on in your customer service operation, where you want it to be, and whether we're the right fit to help. No pitch, no commitment.
If we're a fit, we'll talk about what an engagement might look like. If we're not, we'll point you in a useful direction. Either way, you'll leave the call with a clearer picture of your situation than you came in with.
Fill this out and I'll respond within one business day to confirm a time.
You'll hear back within one business day with a few proposed times. Looking forward to the conversation.
If you want to know what happens on the call, or how engagements actually work, or how to loop in your team — these pages exist to answer that before you commit.
The 30 minutes broken into 5/15/5/5. The three ways the call typically ends. What to bring (and not).
Six steps from call to handoff. Payment structure (50/50 Net 15). Commitments and termination terms.
Copy-ready email + PDF for forwarding to whoever signs off on consulting spend. Built for internal champions.